Call Charges
Moving to VoIP breaks the traditional and often expensive phone supplier contracts, in addition VoIP brings call charges down as the Internet allows data to traverse the globe without any cost, therefore the charges represent the final short hop between the Internet and the local last few miles of phone cable. Traditional phone networks would rely upon a call traverse many telecom networks each adding a small charge before the call terminates at its destination, thus the further afield the greater the call cost. Even within the UK this change in technology has brought about great change and one of the key reasons why local and national calls are now the same price.
In addition to this many don’t realise BT business rates are far more expensive than those you’d pay as a consumer at home. Our VoIP charges are the same regardless of if your a home consumer, school or business user. This alone can save a school hundreds if not thousands of pounds cost each year.
Call charges shown below are each suppliers standard rates without any discount bundles, calling plan or subscriptions added. With BT Call Essentials standard UK landline costs drop to 5p per minute, plus 2p call setup, this is still seven times more expensive than our standard rate.
Our calls are billed by the second, with a minimum of 20 seconds charged per call with no call setup charges. So a call that is 20 seconds or less to a landline UK number will cost 0.334p, the same call with BT will cost 7p (on Call Essentials) or 50p without any discount plan. Those calls where you reach someone’s voicemail where you leave no message really cost a lot more!
Number | Surftec VoIP | BT Business | ||
---|---|---|---|---|
Per Minute | Per Call Setup | Per Minute | Per Call Setup | |
UK Landline (01, 02, 03) | 1p | 0p | 25p | 25p |
UK Access Charge (084, 087, 09 & 118) Service charge differs based on organisation you are calling, see Ofcom for further detail. |
2.5p | See Ofcom | 25p | See Ofcom |
UK Mobile (EE, O2, Vodafone, Three) |
9p | – | 25p | 25p |
Argentina | 2.88p | – | 300p | 25p |
Austria | 2.4p | – | 110p | 25p |
Australia | 2.88p | – | 170p | 25p |
Belgium | 1.84p | – | 110p | 25p |
Brazil | 2.6p | – | 300p | 25p |
China | 2.33p | – | 300p | 25p |
Croatia | 5.73p | – | 250p | 25p |
Cyprus | 2.51p | – | 250p | 25p |
Denmark | 2.04p | – | 110p | 25p |
France | 1.38p | – | 110p | 25p |
Germany | 1.56p | – | 110p | 25p |
Greece | 2.42p | – | 110p | 25p |
India | 2p* | – | 250p | 25p |
Ireland | 1.3p | – | 75p | 25p |
Italy | 1.3p | – | 110p | 25p |
Jamaica | 12p | – | 300p | 25p |
Japan | 4p | – | 170p | 25p |
Korea (S) | 4.64p | – | 300p | 25p |
Netherlands | 2.42p | – | 110p | 25p |
Mexico | 1.3p | – | 300p | 25p |
New Zealand | 3.2p | – | 170p | 25p |
Norway | 1.3p | – | 110p | 25p |
Pakistan | 12.8p | – | 250p | 25p |
Poland | 2.56p | – | 170p | 25p |
Portugal | 1.3p | – | 170p | 25p |
Russia | 1.5p | – | 250p | 25p |
South Africa | 4.5p | – | 170p | 25p |
Spain | 1.3p | – | 110p | 25p |
Sweden | 1.3p | – | 110p | 25p |
Switzerland | 1.9p | – | 110p | 25p |
Turkey | 4.8p | – | 250p | 25p |
USA | 1.3p | – | 110p | 25p |
Notes |
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