Service Affecting Announcement
Major Failure: Microsoft 365
Last Update: 12pm, 13th November 2026
We are aware of a major Microsoft 365 outage affecting Outlook email and other Microsoft services for users worldwide.
The problem began shortly after 4pm on Thursday the 12th of November, when a large number of Microsoft’s own servers failed and the remaining servers became overloaded. Microsoft has said this is not a cyber attack.
As of 12pm on Friday the 13th, Microsoft has applied a patch to part of its platform and reports positive early results. Some email delivery is appearing intermittently.
To help your own system recover as service returns, please close and reopen Outlook, and restart your computer, around once every hour.
We apologise for the inconvenience.
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